Job Title:
Software Engineer

Job Duties:

• Gather and analyze Salesforce CRM system requirements.
• Design and architect end-to-end CRM solutions within the IT infrastructure. Ensure that CRM systems integrate seamlessly with existing IT systems and applications.
• Evaluate and recommend CRM technologies that align with IT standards and policies.
• Assess compatibility and integration points with other IT systems.
• Customize CRM platforms to meet IT security and compliance requirements.
• Design and implement integrations with other IT systems, such as ERP, identity management, and collaboration tools.
• Design and implement robust data management strategies within the CRM system.
• Ensure data security and privacy compliance by implementing access controls and encryption.
• Optimize performance through effective configuration and infrastructure planning. Establish and enforce governance policies for CRM system usage within the IT environment.
• Ensure compliance with IT security standards, regulatory requirements, and industry best practices. Develop change management strategies for the adoption of CRM systems within the IT landscape.
• Develop and execute comprehensive test plans for CRM solutions.
• Conduct system testing, integration testing, and performance testing within the IT environment.
• Work closely with CRM and other enterprise application services vendors and third-party providers to ensure successful implementations.
• Investigate and resolve technical issues related to CRM systems in collaboration with IT support teams.
• Create and maintain comprehensive technical documentation for CRM solutions.
• Ensure functional and technical documentation aligns with IT.
• Design, deploy, and manage Azure cloud infrastructure solutions.
• Develop Azure-based applications and services.
• Configure and maintain Azure services including VMs, databases, and networking. Monitor Azure resources for performance and security.
• Architect and implement AWS cloud solutions.
• Deploy and manage scalable, fault-tolerant applications on AWS infrastructure.
• Configure and optimize AWS services like EC2, S3, RDS, and Lambda.
• Automate tasks using AWS services like CloudFormation and Lambda.
• Monitor AWS environments for performance and security.
• Implement security controls and compliance standards.
• Migrate on-premises workloads to AWS cloud.
• Will work in Longwood, FL and/or various unanticipated client sites throughout the U.S. Must be willing to travel and/or relocate.

Date Posted:
January 14, 2025

Apply to: [email protected]
Cyber Wave LLC 397 Wekiva Springs Road, Suite 121, Longwood, FL 32779

Job Title:
Network & Security Engineer

Job Duties:

• Correct network faults and malfunctions to restore connectivity to individual users and entire facilities.
• Optimize, improve, expand, and upgrade network capabilities and connectivity through network monitoring tools.
• Monitor networks using SolarWinds for protocol failures and hardware failures.
• Design and install Cisco switches and routers.
• Conduct scheduled maintenance during non-peak hours for uninterrupted service.
• Configure and administer firewalls and security-related platforms destined for production.
• Ensure configuration audit and remediation activities are acted upon to keep configuration deltas minimized, and potential resulting disruptions to zero.
• Work on HPNA to find switch information like interfaces, VLANs, and other details.
• Perform firmware upgrades, bandwidth augmentation, and create methods of procedure (MOP) to work on Juniper and F5 firewalls.
• Troubleshoot wireless issues in the access layer.
• Will work in Longwood, FL and/or various unanticipated client locations throughout the U.S. Must be willing to travel and/or relocate.

Date Posted:
October 16, 2024

Apply to: [email protected]
Cyber Wave LLC 397 Wekiva Springs Road, Suite 121, Longwood, FL 32779